Unfortunately, this year, Karen is unable to take up her prize of an expenses-paid trip for two to London and the Annual General Meeting, because she will be on holiday in Mexico. However, she promises she will join the Members at the AGM next year, along with the Winner of the 2008 Employee of the Year Award.
Club Las Calas Appoints New Customer Care & Sales Manager
[Posted: 4 February 2007]
Club Las Calas is pleased to announce that Ron Reeve has today assumed the role of Customer Care & Sales Manager at the Resort, reporting directly to Rachel Littleworth, our Resort Manager. Formerly In-House Manager at Airtours Beach Club in Gran Canaria, Ron has a wealth of customer care and sales experience in the holiday industry in Spain and the Canary Islands. Ron joins long-standing team member Ann Dennett and will oversee the expansion of our Customer Care & Sales organisation, as part of a strategic drive to improve service and boost membership at Club Las Calas.
Happy New Year from all at Club Las Calas!
[Posted: 4 January 2007]
The Committee, Management and Staff at Club Las Calas would like to wish all of our Members and Guests a Happy New Year!
2008 will be an exciting year at Club Las Calas, Lanzarote's most popular timeshare holiday destination. Not only will we complete the Apartment Refresh Programme but, as part of our strategy to improve services to guests and retain RCI Gold Crown® status, we will shortly be appointing a new Customer Care & Sales Manager and increasing the size of the team.
Now could not be a better time to buy. If you would like to enjoy the benefits of ownership at Club Las Calas, please get in touch with our management company - Resort Solutions Limited - by telephone on +44 (0) 1858 431160 or by e-mail to admin@resort-solutions.co.uk
New Travel Insurance Deal Available to Club Las Calas Owners & Other Guests
[Posted: 1 December 2007]
In partnership with Devon-based insurance brokers Rothwell & Towler, Club Las Calas is pleased to offer Owners and other Guests a brand new travel insurance policy which not only covers the usual travel risks but will also allow the insured individual to recover their Timeshare maintenance fees in the event of holiday cancellation due to unforeseen circumstances. Policies are written under their World First® brand and, in addition to covering loss of timeshare fees, they also provide cover for older travellers (i.e. over 65 years of age) and for those with pre-existing medical conditions. Quoted rates are extremely competitive.
To find out more, call World First Insurance toll-free on 0800 316 0485 and quote reference: CALAS01-08. Alternatively, visit the dedicated website at http://www.worldfirstinsurance/las-calas and don't forget to mention to all of your firends about this fantastic offer from Club Las Calas.
Club Las Calas Retains RCI Gold Crown® for Sixth Successive Year
[Posted: 29 August 2007]
We are delighted to announce that, thanks to the hard work of all concerned, Club Las Calas has retained RCI Gold Crown® status for a further year, the sixth in succession. The award recognises the Club's excellent standards of facilities and accommodation and our commitment to first class service.
Employment Opportunity at Club Las Calas
[Posted: 30 July 2007]
If you have an outgoing personality, a strong background in sales and are capable of leading a small team of dedicated professionals, Club Las Calas could offer you the opportunity to earn £35,000 per year (€50,000) as our new Customer Care & Sales Manager. The post involves taking year-round charge of looking after our customers on-site and of managing the sale of Apartment Weeks and RCI Points®. As a key member of the Resort Management team, you would be responsibile for helping to set targets and for monthly management reports. Only the highest ethical standards are acceptable, in accordance with the OTE Code of Practice; we do not employ "cold calling" or "off-premises contacts". Only experienced candidates need apply but, if you have what it takes, please e-mail your CV (and References), in strictest confidence, to lfreer@resort-solutions.co.uk Applications close on 31 August 2007.
Club Las Calas Becomes RCI Points® Affiliate
[Posted: 24 July 2007]
Friday 27 July 2007 will be a "red letter" day for Club Las Calas, when the sale of RCI Points® begins on site (and through our UK-based Management Company, Resort Solutions). Members and other guests attracted by the flexibility and transparency of the RCI Points® product will be able to cede Weeks into RCI Points® and also to purchase "Pure Points®. To help kick off the new facility, a one-off special promotion will be offered to Club Members for the month of August 2007 only. Under this "Home Resort Conversion" offer, existing Club Las Calas Owners, who do not yet own any RCI Points®, will be able to become RCI Points® Members for a special one-off fee of only £282 (including VAT), which includes one year's membership of RCI.
Guests on site should contact Ann or Diane of the Customer Care Team. Otherwise, please contact Resort Solutions by telephone on +44 (0)1858 431160 or by e-mail to admin@resort-solutions.co.uk. Club Las Calas Celebrates 21st Birthday
[Posted: 24 July 2007]
The week commencing Thursday 26 July 2007 will see Club Las Calas celebrating in style the 21st Anniversary of the Club's foundation in 1986. Events will include Flamenco dancers, a Cheese & Wine Reception, a Children's Party - with bouncy castle - and a range of themed competitions throughout the week. The focus will be on fun for all the family, especially the youngsters on site. The week will also see the launch of Club Las Calas as a new RCI Points® Partner [see above]. Further information on individual events will be published on site at the Resort.
New Regulations from 13 June 2007 for Air Travellers to Spain & the Canaries
[Posted: 2 June 2007]
On 13 June 2007, Spain will introduce new security requirements under the Advance Passenger Information (API) regulations. All airlines will be required to provide the following specific information about every passenger travelling to Spain and/or the Canary Islands:
-
Full Name;
Nationality;
Date of Birth;
-
Passport Number.
Spain is the first country in the European Union to implement the API regime but other countries are expected to follow suit in the near future. Each airline is responsible for collecting the information about its own passengers and may do so through their websites, call centres, travel agents or at check-in. Club Las Calas Members flying to Lanzarote are advised that, unless they are certain that they have provided all of the above information to their airline before setting off for the airport, they should allow extra time for checking-in at departure.
For further information, please contact your airline or travel agent.
News for Club Las Calas Owners with Weeks on the Resale List
[Posted: 29 May 2007]
This article has been posted to clarify the current position, in answer to a number of recent questions from our Norwegian Members. Firstly, Owners with Weeks for sale via the Club's Resale Programme may indeed offer the same Weeks for rent, whilst remaining on the Resale List. The way to do this is to tick the box on the Resale Authorisation Form, which they sign when first putting their Weeks up for sale. This will advise Resort Solutions that the relevant Week is to be offered for rent until such time as it is sold and Resort Solutions will contact the Owner if the Week is rented out. An Owner who wishes to rent out such Weeks, but who did not tick this box, should get in touch with Resort Solutions by telephone on +44 (0)1858 431160 or by e-mail to admin@resort-solutions.co.uk Whilst a Week remains on the Resale List and available for rental through Resort Solutions, an Owner may offer such a Week to friends and family or for rental through other agencies. However, in order to avoid "double-booking", the Owner must contact Resort Solutions before so-doing.
Secondly, providing they advise Resort Solutions beforehand, Owners with Weeks on the Resale List may bank such Weeks with RCI (or Dial-an-Exchange). However, Owners must recognise that this may affect their chances of a sale, since this will impact occupancy rights for the year in which the Week is banked (i.e. a potential purchaser could not occupy the Apartment in that Week if it is already committed to the exchange organisation). If in doubt, please contact Resort Solutions [details as above].
What's On at Club Las Calas
[Posted: 29 May 2007]
Here's the latest programme of food and entertainment from the Resort
The Welcome Inn [Las Calas 2]
| Day of the Week |
What's On |
| Friday |
"Fish & Chip Supper";
Warren Dewitt's Country Music Show. |
| Saturday |
Curry Night with 20% discount on the Evening Menu. |
| Sunday |
Sunday Roast Dinner plus full Evening Menu;
Entertainment in the Bar. |
| Monday |
American Diner Night plus full Evening Menu.
Music from Iain Court. |
| Tuesday |
"Nine Euro Meal Deal" [Three course meal for only 9 Euros per person];
Fun Night in the Bar, with quizzes, Karaoke and other games. |
| Wednesday |
"Pie Night" plus full Evening Menu;
Music in the Bar with Geri B. |
El Rincon [Las Calas 3]
| Day of the Week |
What's On |
| Friday |
"Embrace the Culture" & Charlie. |
| Saturday |
Bingo & "Super Quiz";
20% discount on the whole Evening Menu. |
| Sunday |
Mexican Specials plus full Evening Menu. |
| Monday |
"Pizza Delight" [Buy a large pizza; get a medium pizza (or pasta & sauce) half price;
Full Evening Menu. |
| Tuesday |
"The Ultimate Barbeque" plus Charlie. |
| Wednesday |
Full Evening Menu plus Specials;
60's, 70's & 80's Quiz Night. |
This information will be updated as the year goes on. However, further details and the very latest information are available at the Welcome Meeting, held every Friday morning at the Resort.
Club Las Calas Christmas Cards
[Posted: 5 May 2007]
May is awfully early to be talking about Christmas but, with only a month to go to the Club Las Calas AGM, Rachel, our Resort Manager, would like to let Members know that a small number of high quality, Club Las Calas-themed Christmas cards will be on sale at the AGM on 3 June 2007. Prices are not yet known and supplies will be limited, so they will be sold on a "first come - first served" basis.
Club Las Calas Chairman takes part in "You & Yours" discussion on BBC Radio 4
[Posted: 9 February 2007]Following the publication in December 2006 of a number of articles about the Club Las Calas Education Programme - in the Times Educational Supplement, in The Sunday Times and on the BBC News (Education) website - the BBC Radio 4 consumer affairs programme "You & Yours" invited the Club Chairman, Adam Johnson, to participate in a discussion on "Holidays in Term Time". The discussion was broadcast at 12:30 GMT on Friday 9 February 2007 and is available on the "Listen Again" feature on the BBC website at www.bbc.co.uk Valentine's Night Fun at Club Las Calas[Posted: 25 January 2007]This year, Club Las Calas is going all out to make Valentine's Night a really special occasion. At El Rincon, Phil has devised a wonderful menu and we're inviting guests to dress for dinner and add an air of mystery to the occasion by wearing Venetian-style masks (which Kirsty and her team will help you to make). There will be a prize on the night for the best mask. It's easy to reserve your table at El Rincon for the evening: just e-mail kirstytosh64@terra.es or telephone +34 928 823 068 and give your contact details. One of the team will get back to you to confirm your booking. To learn more and see what sumptuous fare is on offer, click on the link to download El Rincon's Valentine's Night Menu .Meanwhile, Dee and Karen at The Welcome Inn are looking to tempt the romantics at the Resort with a choice of superb Valentine's Specials in addition to their usual à la carte menu. Then, once you've wined and dined, you are invited to have a romantic smooch on the dance floor to classic love songs, sung by Geri B. Booking is easy: just contact any member of The Welcome Inn team once you arrive at the Resort.
El Rincon at Club Las Calas Offers New Wi-Fi Facility
[Posted: 5 January 2007]As part of the constant upgrading of facilities for guests at Club Las Calas, wireless internet connection (Wi-Fi) is now available at El Rincon, the continental bistro/bar in the Las Calas 3 area of the Resort. Use your laptop or PDA to stay in touch with friends and colleagues, as you drink your morning coffee, or while you sit in the evening sun, sipping a cool glass of sangria. The system is secure and password-protected. Modestly-priced Wi-Fi connection cards may be purchased from the Leisure Centre.
Take Advantage of Lower Term-Time Air Fares - Club Las Calas Offers On-Site Education Programme for Owners' Children
[Posted: 5 January 2007]
Many Members are suffering as a result of the UK Government’s hard line on unauthorised absence from school. Put a different way, Members are unable to make use of cheaper term-time flights to take their children to Lanzarote. This also causes peaks and troughs in demand at the Resort, which, in turn, creates challenges for our on-site team. Recognising this problem, the Committee and Management of Club Las Calas have combined, with advice from the education sector, to devise an “Education Programme” to address it. We hope that our Programme will make it easier for schools to grant authorised leave of absence to pupils, on condition that the latter undertake learning tasks while enjoying normal holiday activities. The kids should not worry, though; there are no classrooms involved! This programme is currently available to Club Las Calas Members only. Those wishing to participate in this scheme (and thus hopefully avail themselves of lower-priced, term-time flights), should ask for a set of explanatory papers from our Management Company, Resort Solutions at Market Harborough, on +44 (0)1858 431160. Alternatively, if you are on site, obtain the necessary papers from Rachel, our Resort Manager – ready for your next holiday. Thereafter, having decided which of the curriculum subject areas would most benefit your child, the next step is to discuss with the school concerned this opportunity for learning by experience – probably by speaking to the Head of Year or Year Manager. When doing so, please ensure that you get the appropriate signatures on the paperwork and then confirm your booking with Resort Solutions, letting them know that you are intending to participate in the Education Programme. Within 24 hours of arrival at Las Calas, you must present at the Leisure Centre a copy of the completed agreement with your child’s school. Please note that, at this point, you will be asked to pay a small charge to cover the cost of materials. The charge is 20 Euros per child under 10 years of age and 30 Euros per child for those aged 10 and over. At the end of your stay, providing that the agreed objectives have been met, each child will receive a Certificate of Achievement to take back to school. All that remains is to enjoy your holiday and to tell your friends about the extra benefits obtainable when you are Members of Club Las Calas.
Apartment Refresh Programme 2007/2008 - Winning Contractor(s) Selected:
[Posted: 5 January 2007]
Club Las Calas is delighted to announce that Brita Multinteriores sl has been selected to undertake the Apartment Refresh Programme, which will commence in September 2007. The furnishings and decor will be largely as were displayed in Show Apartment 256 (See below), although there will be some minor changes, as suggested by Owners, including the provision of additional drawer space in the lounge. The Club's Committee and Management have also agreed that the sofa bed offered by Manudecor was preferred to the one which was originally in Brita Multinteriores' design. Manudecor will therefore supply these items, to Brita's colour and fabric specifications.
Further details of the implementation schedule will be published in due course but, in the meantime, we look forward to working with Brita Multinteriores and Manudecor on this next step in upgrading the facilities at our Resort.
Apartment Refresh Programme 2007/2008 - Show Apartment Photographs
[Posted: 19 October 2006]
As Members of Club Las Calas will already be aware, the autumn of 2007 will see the start of the Apartment Refresh Programme, under which the soft furnishings of all apartments at the Resort will be upgraded. In preparation for this programme, each of the two firms competing to undertake the work - Manudecor and Brita Multinteriores sl - has prepared a show apartment, to allow the Committee, Members and Management of the Club to assess the quality and style they offer.Photographs of the two show apartments will be circulated to Members of the Club in this year's Christmas Newsletter. However, for those who cannot wait, sneak previews may be seen below:Apartment 256 (Brita Multinteriores sl)
Apartment 257 (Manudecor)
Great News for Norwegian Owners and other Norwegian Guests at Club Las Calas
[Posted: 21 September 2006; Updated: 27 September 2006]
Research by Club Las Calas Committee Member Rainer Karlstad has shown that our Norwegian guests will struggle to find Thursday flights to Lanzarote this winter. Of the four major Norwegian operators, he has only been able to identify two who offer ANY winter flights from Norway to Lanzarote. Of these, one offers Monday flights and the other offers flights on Mondays and Fridays, with all three of the flights departing from Oslo Airport (Gardermoen). In addition, one of the operators offers a Friday flight from Torp Airport.
Nevertheless, perhaps we have the answer! Try flying via the UK and then onwards to Lanzarote. Flight times are not too extended and prices can be found from as little as NOK 2,400 for the round trip: Norway-UK-Lanzarote-UK-Norway. Great deals from Ryanair, British Airways and other airlines can be found on the Internet or through your local travel agent, with routeing available from Oslo via Manchester, London Heathrow, Gatwick or Stansted.
If you have any questions, please telephone Resort Solutions on +44 (0)1858 431160 or e-mail admin@resort-solutions.co.uk
Please note: the above pricing information was sourced from the Internet on 20 September 2006. Actual prices may vary.
Making the Most of Your Floating Time Weeks
[Posted: 10 September 2006]
This is a reminder for all Members of Club Las Calas who own Floating Time. Give yourself the best chance of getting the apartment/weeks you want by planning your next holiday today!
Apartment/week allocations may now be made for the 2007 and 2008 Timeshare Calendar Years. Just call Resort Solutions on 01858 431160 to discuss your preferred dates and make your reservations.
If you are a Floating Time Owner, wishing to bank time with RCI or Dial-an-Exchange, in order to make an exchange, Resort Solutions will be happy to help you. All you need to do is to advise the Reservations Team at Resort Solutions of your intention to bank your Ownership Week(s).
Holiday Airport Transfers
[Posted: 7 August 2006]
Take the stress out of airport transfers with our new partner - Holiday Airport Transfers Limited - who can collect you from your home and drop you within yards of the departure gate, no matter what time of day or night, at any time of year.
On arrival at your resort airport, their friendly drivers will be there to greet you and to drop you directly at Club Las Calas. This special service also extends to your return journey.
What's more, because your transfers are made in HAT's luxury cars and with professional drivers, it means your safety and comfort are never in question.
For more information and to make a booking, just click on the link on the Travel Page
Visit of the Isle of Wight Youth Stage Band to Club Las Calas
[Posted: 15 July 2006]
We are delighted to announce that the Isle of Wight Youth Stage Band will be visiting Lanzarote in Week 42 this year (19 – 26 October 2006) and will be staying on site at the Resort. As well as playing a number of engagements elsewhere on the Island, these talented young musicians will be bringing their own brand of big band jazz to Club Las Calas with a fabulous last night concert in Las Calas 3 on Wednesday 25th October.
Dine to the sound of Glen Miller, Count Basie, Duke Ellington and many more of your favourites. Book now to avoid disappointment!
Contact Resort Solutions on 01858 431160 and ask them to reserve you an apartment and a table at El Rincon for the night.
Educational Activities Programme
[Posted: 13 July 2006]
Your Committee and Management are working together to make it easier to take time off to visit Club Las Calas during school term time, thus taking advantage of lower air-fares.
Further details will be posted here soon!
Timeshare Calendar: 2006 – 2009
[Posted: 11 July 2006]
The Thursday-Thursday Timeshare Planning Calendar for Club Las Calas for the period 2006 – 2009 is now available on the “About Timeshare” page of the website.
To access it simply click here
Closure of Apartments 256 and 257
[Posted: 10 July 2006]
In preparation for the Apartment Refresh Programme, due to commence in 2007, we are preparing two show apartments. This means that in the run up to their unveiling and whilst they are on show to the Membership, the Owners of these apartments will not be able to use them.
However, Resort Solutions and Mario and his Team on site will do everything they can to offer accommodation of the same standard elsewhere at the Resort.
The apartments will be available for guests to view during Weeks 41 – 44 (16 October – 8 November 2006).
Make life easy for yourself and try the new Half-Board Package
[
Posted: 6 July 2006]
We now offer a Special Half-Board Food Deal at Club Las Calas, which includes breakfast and a two-course evening meal and costs only €13 per day for adults and €8 per day for kids.
The deal is available in any one week (from Thursday to Wednesday) in both on-site restaurants.
Guests can choose their favourite dishes as and when they feel like it from the full menu in either restaurant but please note that supplements will be charged for the following:
• Belly Buster/Jumbo breakfast €2.70;
• 12oz Fillet Steak €3.50;
• 12oz Sirloin Steak €2.50;
• Mixed Grill €4.00.
Be sure to pop in to El Rincon or The Welcome Inn as soon as you arrive on site to book this excellent deal.
Rentals Programme
[Posted 4 July 2006]
Wimbledon is over and England made an early exit from the World Cup, so why not cheer yourself up with an escape to Lanzarote. One-bedroom apartments are available for rent from as little as £250 per week.
Contact Resort Solutions on 01858 431160 and ask for Rentals.
Pay your Maintenance Fees by Direct Debit
[Posted: 2 July 2006]
Responding to the wishes of Owners, payment by Direct Debit is now available over a six month period to spread the cost of Maintenance Fees. The Direct Debit payments will be collected from January to June and the administration charge remains a mere 5%, the same as it used to be for payment by Standing Order. A copy of the Direct Debit Mandate will be included in the package with the Minutes of the 2006 AGM and in future mail-shots, but interested Owners only have to complete this form once and return it to Resort Solutions and their future years’ maintenance fees will be collected with no fuss.
We are also intending to set up all new Owners on Direct Debit payment arrangements, to make paying the annual fees as easy as possible.
For further information, contact Resort Solutions on 01858 431160 and ask about Direct Debit payments.
Apologies for the Dust
[Posted: 1 July 2006]
We are sorry that our Resort is not up to its usual high standard of external cleanliness but, unfortunately, on-going construction activity to the rear of the Las Calas 3 area of the Resort is causing a fine film of dust to settle on our apartment balconies. Our Housekeeping Team are doing everything they can to alleviate this problem but ask that you bear with us, as this is beyond our control.
.JPG)
